Workshop
Where dealers quietly lose money
Not in one dramatic loss. In an hour here, a filter there, and a job that was quoted at a number nobody checked against what it actually took.
Replaces: a paper job card, a whiteboard of who is on what, and hours remembered at the end of the week.
1:04 to watch
How it goes today
- Jobs are estimated on the spot and never compared with what they cost.
- Labour hours are written down at the end of the week, if at all.
- Parts get fitted and never make it onto a bill.
What Stalmio does instead
- Every job is a work order, with the estimate against the actual while the job is still open.
- Labour and parts line by line, at your own rates.
- Warranty work is priced as warranty work, so it never lands on the customer's bill by mistake.
What is said in the video
The narration, word for word, in case you are somewhere you cannot turn the sound on.
- 0:00The workshop is where dealers quietly lose money.
- 0:04Jobs estimated on the fly, hours never written down, parts fitted and never billed.
- 0:10At Sterling every job is a work order, with the cost of the month on top.
- 0:17This Bobcat is being prepped for sale. Estimate eight hundred and fifty.
- 0:23Actual so far, five hundred and fifteen. Thirty nine percent under, while the job is still open.
- 0:30Six hours of labour at fifty five, and a set of bucket teeth. Line by line.
- 0:38And this one is warranty work, so Stalmio knows who pays.
- 0:43In cover, a hundred and sixty three days left, and the claim already logged.
- 0:48Warranty work never goes on the customer bill by mistake.
- 0:53When the job is done, the money is already on it. Nothing fitted, nothing forgotten.
Questions dealers ask
- Can I tell whether a job is running over while it is still open?
- Yes. The estimate and the actual sit together on the work order from the first hour booked, so a job going wrong is visible while you can still do something about it rather than at the point of billing.
- How are warranty jobs kept off the customer's bill?
- A job on a machine that is in cover is priced as warranty work: parts at cost and labour at your cost rate. It never reaches the customer's bill by mistake, because the pricing follows the cover rather than somebody remembering.
- Where do the parts on a job come from?
- The same catalogue the counter sells from. Fitting a part takes it off the shelf and puts it on the job, so stock and billing stay honest without a second entry.
The next part of the same week
See it on your own stock
A demo is a conversation, not a slideshow. Bring your machines, your hire fleet and the part of the week that annoys you most.
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